Services

Digital Operating Model

ENGAGE
ALIGN
DESIGN
TRANSFORM
  • ENGAGE

    Continuous Engagement

    Ongoing communication and engagement with key stakeholders to ensure delivery of targeted engagement outcomes.

  • Education Session

    Share guiding principles, operating model examples, and learn the steps to launch successful DOMs leveraging design-thinking.

  • A

    Align

    Series of interviews with key stakeholders to understand the DOM vision and potential obstacles. Agreement on proven new ways of working.

  • D

    Design

    Series of co-creation sessions to design the DOM strategy, structure, resources, culture, value measurement, and plan to stand it up.

  • T

    Transform

    Thorough handoff of a DOM transformation action plan to prepare ongoing owners for successful transformation to new ways of working.

WHY a DOM engagement?

Ideal for organizations looking to work in new ways focused on being customer centric, going faster, and working better together by co-creating operational functions, bringing teams together, and creating an organizational structure. The engagement is designed to help customers set-up or refine existing COEs and Operating Models.

WHAT outcomes & outputs does it deliver?

  • ↑ Speed to value
  • ↑ App performance, scalability, adaptability
  • ↑ Successful innovation launched
  • ↓ Cost of implementation/project rework
  • Business Case for Change
  • Transformation Action Plan

WHEN to engage?

  • "How do we organize ourselves to go faster with customer-focused technology?"
  • "I want to reuse assets/expertise across many groups."
  • "What Bus/IT resources do I need to support our tech and where should they sit?"
  • "I want to innovate with the technology"

Ready to talk?

Let's explore what this could look like for your organization.

We'd welcome the conversation — no pitch deck required.

Contact Us