Insights
Building organizations that transform better.
Our latest thinking on AI, operating models, leadership, culture, and the capabilities that make transformations work.
Get Rid of the IT Department
Why the traditional IT department has outlived its usefulness—and how embedded experience teams can improve speed, ownership, and business outcomes.
Getting Transformation Governance Right Between Business and IT
Most transformation governance creates bureaucracy instead of momentum. Learn how lightweight governance improves decisions, accountability, and...
The Curse of the Center of Excellence (COE) and How to Fix It
COEs fail due to unclear purpose and poor governance. Learn the four COE models and how to build a Center of Excellence that drives real business...
Moving IT Closer to the Business
Embedding IT into the business accelerates customer value. Move tech teams closer to those they serve to boost speed, alignment, and customer...
A New Way to Design Transformation
Discover a customer-centric approach to designing transformations that actually work-align teams, deliver real value, and create operating models...
Three Outcomes to Drive Transformation Success
Unlock transformation by focusing on three outcomes: customer-centricity, speed, and teams that work better together. Here’s how to make them real.