Perspectives

Straight thinking on transformation.

Occasional writing on what we've learned in the room — what works, what doesn't, and why.

The Curse of the Center of Excellence (COE) and How to Fix It

COEs fail due to unclear purpose and poor governance. Learn the four COE models and how to build a Center of Excellence that drives real business value.

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Matt Evans

Moving IT Closer to the Business

Embedding IT into the business accelerates customer value. Move tech teams closer to those they serve to boost speed, alignment, and customer...
Matt Evans

A New Way to Design Transformation

Discover a customer-centric approach to designing transformations that actually work-align teams, deliver real value, and create operating models...
Matt Evans

Three Outcomes to Drive Transformation Success

Unlock transformation by focusing on three outcomes: customer-centricity, speed, and teams that work better together. Here’s how to make them real.